Dining Terms & Definitions

European Restaurant Establishments which specialise in cuisine from a country or region of Europe. Syrah A grape variety associated with the Rhone Valley region of France famous for creating Hermitage red wine. Customer Contact Point The point where the customer and the employee come in contact with each other from a service perspective. Airen Semi-classic white wine grape with the unique distinction of being the most widely planted vine variety in Spain. Aglianico Minor grape responsible for some of the better sturdy red wines of southern Italy. Descendant of the ancient Falernum grape. Also makes good bronze-colored rose wine. Arabica beans A kind of coffee bean which produces superior quality coffees which possess the best flavor and aromatic characteristics. Riesling Premier white wine grape of Germany known as Rheinriesling in Austria. Coffee Shop Establishments which predominantly provide daytime only coffee tea and casual meals. Casual Dining A restaurant providing table service relaxing environment and a meal costing from $6.00 to $15.00. Semillon Semi-classic grape widely grown in the Bordeaux region of France and also elsewhere. This grape variety has a distinct fig-like character.